Technical Issues & Resolutions

I am experiencing a technical issue
I've been disconnected during a game, what do I do?
My games are not working?
My games are slow/lagging?
My games are freezing/frozen?
What do I do if I've been disconnected from a poker game/tournament?
What can I do if I experience technical issues during gameplay or other actions on the site?

Casimba is a brand managed by White Hat Gaming Limited (Company). The Company is registered in accordance with Maltese law with registration no. C73232 whose registered office is 85 St John Street, Valletta, VLT1165, Malta. The Company is licensed and regulated: (i) in Great Britain by the Gambling Commission under account number 52894 (ii) by The Malta Gaming Authority under licence number MGA/B2C/370/2017 (issued 01/08/2018) for all other customers. Gambling can be addictive. Play responsibly. For further information on the risks associated with gambling, read our responsible gambling policy. Underage gambling is an offence.